![]() ![]() The home health aide doesn't call me and when I called the agency they just said, "Oh, she didn't call you?" So I had to find people to help with my mom and it's costing me more money. Serenity Home Healthcare Providing Professional & Compassionate Care DISCOVER SERENITY HOME HEALTH HOME NURSING PEDIATRIC PRIVATE DUTY NURSING CAREGIVER SERVICES THE SERENITY WAY Providing Compassionate & Professional Care We provide the highest level of health care services. My mom has a pressure ulcer and she should have checked that, but she didn't, so I did it myself. The only thing this nurse did was check her blood pressure and her heart rate, and that's it. I'm a nurse so I know how they should be working with the patients. She was very nice, and I can't complain about her personality and her interactions with us. The only person that really came to the house quickly was the RN. I'm going to meet with the social worker and let her know I want another home healthcare provider. Then the home health aide didn't even call me or anything. The therapist finally came to the house for evaluation, and it wasn't even the therapy. Everyday they gave me reasons for not showing up that day, and they said that they were just going to call to get in touch with this therapist. I'm talking about the RN, the home-health aide, and the physical and occupational therapists. My mom came home and every day I would call the agency to find out the date when all the services were coming to see my mom. I would not recommend Serenity Home Health to anyone. The home health aide doesn't call me and when I called the agency they just said, "Oh, she didn't call you?" So I had to find people to help with my mom and it's costing me more money. ![]() Feli I would not recommend Serenity Home Health to anyone. ![]()
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